Scalable, fault-tolerant, distributed database management systems
Olap, cloud/saas platforms, distributed systems
Linux/unix, kubernetes, system or network administration
Provide Consultative Support to ClickHouse enterprise customers, blending hands-on engineering, development assistance, and high-tier support
Job Summary
Provide Consultative Support to ClickHouse enterprise customers, blending hands-on engineering, development assistance, and high-tier support.
Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation, while also handling L1 to L3 support cases.
Partner closely with Product Management, Engineering, and Sales to contribute to the product roadmap and account plans, developing content and assisting with hiring and mentoring.
Matching Summary
Provide Consultative Support to ClickHouse enterprise customers, blending hands-on engineering, development assistance, and high-tier support.
Skills & Requirements
Must-have
scalable, fault-tolerant, distributed database management systems
OLAP, Cloud/SaaS platforms, distributed systems
Linux/Unix, Kubernetes, System or Network Administration
big data, public cloud provider (AWS, GCP, Azure)
infrastructure as a service offering
leading large scope technical projects
Nice-to-have
customer-facing role, collaborating closely
self-driven, curious, eager to learn
teamwork, global engagement, empathy
sense of adventure and urgency
Key Requirements
5+ years of experience in Professional Services, Support, TAM, Engineering/SRE
5+ years of experience implementing, operating, supporting distributed DBMS
Technical breadth and depth in DBMS, OLAP, Cloud/SaaS, distributed systems
Experience leading large scope technical projects
Expertise with a public cloud provider (AWS, GCP, Azure)