Patient Access Rep - Children's Community Practices (mansfield And Shelby)

Nationwide Children's Hospital

Mansfield, US
On-site
Excellent customer service
Accurate demographic and insurance information
Screening for insurance eligibility
Nationwide Children's Hospital is seeking a full-time Patient Access Representative for their Mansfield and Shelby locations. The role involves greeting and registering patients, answering calls, scheduling appointments, and ensuring accurate patient information

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.
  • Obtains accurate demographic, insurance, and physician information, screens customer data for eligibility, and ensures insurance pre-certification and referral requirements are met.
  • Provides excellent customer service, establishes open communication with departments and clinical staff, and assists in identifying self-pay patients for financial assistance.

Matching Summary

Match Score: 75

Nationwide Children's Hospital is seeking a full-time Patient Access Representative for their Mansfield and Shelby locations. The role involves greeting and registering patients, answering calls, scheduling appointments, and ensuring accurate patient information.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Screening for insurance eligibility
  • Communicate differences to customer
  • Open communication with departments

Nice-to-have

  • Assisting in shadowing new employees
  • Multi-tasking in a stressful environment

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification
  • Demonstrated computer skills
  • Strong administrative skills

Work Rights

Not specified

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