Otisline Operator

Otis

Mirqab, Kuwait
Not specified
4 years call centre experience
Construction or engineering background
Fluent written and spoken english
Otis is seeking a Customer Care Champion for their Otisline Contact Center in Mirqab, Kuwait. The role involves managing customer interactions, coordinating service callbacks, and maintaining service records, requiring a background in call center operations and fluency in English, with Arabic preferred

Job Summary

  • This role serves as the primary interface between internal teams and external customers within the Otisline Contact Center Team in Kuwait.
  • The position requires coordinating with service examiners to ensure callbacks are attended within contractually agreed time limits.
  • Otis offers a diverse global team environment with opportunities for training, leadership development, and an Employee Scholar Program.

Matching Summary

Match Score: 85

Otis is seeking a Customer Care Champion for their Otisline Contact Center in Mirqab, Kuwait. The role involves managing customer interactions, coordinating service callbacks, and maintaining service records, requiring a background in call center operations and fluency in English, with Arabic preferred.

Skills & Requirements

Must-have

  • 4 years call centre experience
  • Construction or engineering background
  • Fluent written and spoken English

Nice-to-have

  • Arabic language proficiency
  • Experience with MIS systems
  • Ability to upskill into other areas

Key Requirements

  • Associate degree in Arts/Science or equivalent
  • Minimum of 4 years relevant call centre experience
  • At least 2 years in positions of increasing responsibility

Work Rights

Not specified

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