Sr. Engineer - It Ops - Site Services

Avantor

Fully remote
Minimum of three years it infrastructure experience
Experience supporting back-office operations
Printer management experience required
The role involves providing first-level IT support, resolving incidents, and managing the full lifecycle of desktop and mobile devices

Job Summary

  • The role involves providing first-level IT support, resolving incidents, and managing the full lifecycle of desktop and mobile devices.
  • Candidates will act as an IT liaison with local site management while maintaining vendor relationships and supporting physical data networks.
  • Avantor offers a global team environment focused on advancing life-changing science with opportunities for career growth in a diverse culture.

Matching Summary

The role involves providing first-level IT support, resolving incidents, and managing the full lifecycle of desktop and mobile devices.

Skills & Requirements

Must-have

  • Minimum of three years IT infrastructure experience
  • Experience supporting back-office operations
  • Printer management experience required
  • Ticketing system platform proficiency
  • Remote troubleshooting and diagnostic techniques
  • Onsite deskside and walk-up support capabilities

Nice-to-have

  • Understanding of networking principles like DNS and VLANs
  • Working knowledge of SAP clients on Windows
  • Ability to work independently and prioritize workload
  • Strong drive for results and project management
  • Flexible to work shifts and weekends on-demand

Key Requirements

  • BA/BS Degree in Information Systems or relevant work experience
  • Minimum of three years of experience in IT infrastructure
  • Experience in printer management
  • Experience working with ticketing system platforms

Work Rights

Not specified

Tailored Resume

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