Sr. Specialist Performance Management

adidas AG

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On-site
Consolidated service performance review
Automated reporting and dashboards
Fact-based decision-making
This role focuses on delivering ad-hoc and periodic operational reports, which play a key role in strategic planning and allow adidas (GBS) to gather, store, access, and analyze business data to inform decision-making

Job Summary

  • This role focuses on delivering ad-hoc and periodic operational reports, which play a key role in strategic planning and allow adidas (GBS) to gather, store, access, and analyze business data to inform decision-making.
  • Manage the consolidated service performance review of all GBS Centers and processes globally, facilitating monthly performance reviews to discuss process performance, identify issues and improvement actions.
  • In collaboration with Global Process Leads develop measurement and reporting mechanisms for appropriate operational and financial metrics (KPIs, SLAs, etc.) to be tracked and measured.

Matching Summary

This role focuses on delivering ad-hoc and periodic operational reports, which play a key role in strategic planning and allow adidas (GBS) to gather, store, access, and analyze business data to inform decision-making.

Skills & Requirements

Must-have

  • consolidated service performance review
  • automated reporting and dashboards
  • fact-based decision-making
  • operational and financial metrics
  • strategic process performance management

Nice-to-have

  • collaboration and influence
  • organizational skills and attention to detail
  • communication between business and technology
  • strategic thinking and innovative solutions
  • Agile/Product lead organization experience

Key Requirements

  • 6+ years of experience
  • University degree or equivalent experience
  • Business-level reporting experience
  • Complex data mining and analysis
  • Data visualization experience

Work Rights

Not specified

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