Representante De Servicio Al Cliente

Integer

Not specified (assumed office-based or hybrid due to nature of customer service role)
Customer order creation and expediting
Master demand schedule maintenance
Customer inquiries and problem resolution
Integer is seeking a Customer Service Representative who embodies the company’s core values of customer focus, innovation, collaboration, inclusion, candor, and integrity. The role involves managing customer orders, coordinating schedules, and addressing inquiries, with a focus on ensuring timely delivery and customer satisfaction

Job Summary

  • At Integer, our values are embedded in everything we do, focusing on customer success, innovation, collaboration, inclusion, candor, and integrity.
  • Key responsibilities include creating and expediting customer orders, coordinating the Master Demand Schedule with plant operations, and resolving customer inquiries and invoicing issues.
  • The role requires interfacing with internal and external customers, coordinating return goods activity, and providing reports to support various departments.

Matching Summary

Match Score: 75

Integer is seeking a Customer Service Representative who embodies the company’s core values of customer focus, innovation, collaboration, inclusion, candor, and integrity. The role involves managing customer orders, coordinating schedules, and addressing inquiries, with a focus on ensuring timely delivery and customer satisfaction.

Skills & Requirements

Must-have

  • customer order creation and expediting
  • master demand schedule maintenance
  • customer inquiries and problem resolution
  • invoicing issue resolution
  • customer quoting and pricing
  • product technical information dissemination
  • customer records and delivery schedules
  • return goods coordination

Nice-to-have

  • adheres to GB Core Beliefs
  • respectful interaction with others
  • open and honest communication
  • doing the right things right
  • understanding GB production environments
  • maintaining communication channels

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • 1-3 years customer service experience
  • 1-3 years manufacturing experience
  • Experience with complex enterprise software
  • Experience with production management software
  • Ability to read contracts and specifications sheets

Work Rights

Not specified

Tailored Resume

Cover Letter