Customer Experience Supervisor

Wilde Toyota

Medford, OR, USA
$50,000-75,000 py
Not specified
Customer resolution
Team leadership
Process optimization
Wilde Toyota is seeking a Customer Experience Supervisor for their Driveway division in Medford, OR. The role focuses on leading a team to ensure exceptional customer satisfaction post-purchase and requires strong leadership and communication skills

Job Summary

  • The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.
  • This position will be responsible for reaching and maintaining exceptional C ustomer Resolution.
  • We Offer Best-in-Class Industry Benefits: Competitive pay Medical, Dental, and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

Match Score: 85

Wilde Toyota is seeking a Customer Experience Supervisor for their Driveway division in Medford, OR. The role focuses on leading a team to ensure exceptional customer satisfaction post-purchase and requires strong leadership and communication skills.

Salary

$50,000-75,000

Skills & Requirements

Must-have

  • Customer Resolution
  • Team Leadership
  • Process Optimization
  • Data Integrity Management
  • Customer Service Performance Tracking

Nice-to-have

  • Sense of Urgency
  • Strategic Thinking
  • Change Agent
  • Team Collaboration
  • Positive Attitude

Key Requirements

  • 3-5+ years of Customer Service Leadership
  • High School diploma or Equivalent
  • Exceptional written and verbal communication skills
  • Demonstrates success in partnering with other groups

Work Rights

Not specified

Tailored Resume

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