Salary tailored to qualities; 13th month salary; 8...
Hybrid
Knowledge of payment products
Experience with adobe analytics
Experience with cognos data analysis
ING is seeking a Customer Journey Expert for its Payments department in Amsterdam to enhance payment-related products and processes. The ideal candidate will have a strong background in payment markets, data analysis, and excellent problem-solving skills to drive customer experience improvements
Job Summary
The role involves taking end-to-end ownership for payment-related products and processes within the ING Payments department.
Candidates must have proven experience with data analyses using tools like Adobe Analytics and Cognos to drive product success.
Benefits include a 36-hour workweek, 24+ individual holiday days, and a hybrid working model.
Matching Summary
Match Score: 85
ING is seeking a Customer Journey Expert for its Payments department in Amsterdam to enhance payment-related products and processes. The ideal candidate will have a strong background in payment markets, data analysis, and excellent problem-solving skills to drive customer experience improvements.
Salary
Salary tailored to qualities; 13th month salary; 8% Holiday payment
Skills & Requirements
Must-have
Knowledge of payment products
Experience with Adobe Analytics
Experience with Cognos data analysis
Roadmap and backlog structure creation
Bachelor's or master's degree
Nice-to-have
Entrepreneurial mindset
International experience
Ability to challenge status quo
Strong problem-solving skills
Fluent in English verbally and written
Key Requirements
Bachelor's or master's degree required
Proven commercial experience in payments
Strong analytical thinking and attention to detail