User Support Analyst – Ehra – Early Career

N.C. Department of Information Technology (NCDIT)

Raleigh, North Carolina, US
Base: $65,607 - $98,412; bonus/equity: not specifi...
Hybrid
Resolve software and hardware issues
Consult with clients and it professionals
Implement it security policies
The N.C. Department of Information Technology is seeking a User Support Analyst for their Early Career Associate Program, ideal for recent graduates or those transitioning careers, offering a hybrid work model. The position involves resolving technical issues, consulting with clients, and ensuring data security, with a salary range of $65,607 - $98,412

Job Summary

  • The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC, enabling trusted business-driven solutions.
  • This Early Career Associate Program is a two-year on-the-job training program designed for individuals with three years or less of professional experience.
  • The User Support Analyst analyzes and formulates new methods of applying computer technology for the solution of operational problems of the business units in DIT-Transportation.

Matching Summary

Match Score: 85

The N.C. Department of Information Technology is seeking a User Support Analyst for their Early Career Associate Program, ideal for recent graduates or those transitioning careers, offering a hybrid work model. The position involves resolving technical issues, consulting with clients, and ensuring data security, with a salary range of $65,607 - $98,412.

Salary

Base: $65,607 - $98,412; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Resolve software and hardware issues
  • Consult with clients and IT professionals
  • Implement IT security policies
  • Data gathering and analysis

Nice-to-have

  • Broad exposure to state IT operations
  • On-the-job training program
  • Professional growth opportunities

Key Requirements

  • Bachelor's degree in computer science or IT related field + 1 year experience
  • Associate degree in computer science or IT related field + 2 years experience
  • High school diploma + 4 years experience
  • Equivalent combination of education and experience

Work Rights

Not specified

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