Monitors trade activities such as sell-in/sell-out data, estimated inventory levels, and maintains tracking logs to ensure commercial agreements are respected and anomalies are recognized and escalated
Job Summary
Monitors trade activities such as sell-in/sell-out data, estimated inventory levels, and maintains tracking logs to ensure commercial agreements are respected and anomalies are recognized and escalated.
Acts as the Country Lead for the Service Cloud customer request management system for Canada, representing the Canadian Commercial Trade operations perspective with cross-functional stakeholders.
Identifies continuous improvement opportunities across processes and systems, demonstrating expertise in optimization and data analytics with ability to design improvements and coordinate implementation.
Matching Summary
Monitors trade activities such as sell-in/sell-out data, estimated inventory levels, and maintains tracking logs to ensure commercial agreements are respected and anomalies are recognized and escalated.
Skills & Requirements
Must-have
Sell-in/sell-out data monitoring
Customer activity monitoring
Service Cloud customer request management
Customer Link content management
EDI customer onboarding
Operational KPI monitoring
Nice-to-have
Continuous improvement expertise
Structured problem-solving methodology
Work independently with stakeholders
Prioritize competing objectives
Act with urgency when necessary
Key Requirements
University degree preferred or equivalent experience
2+ years experience in business operations or supply chain
Pharmaceutical industry experience strongly preferred
Fluency in French required
Strong analytical skills
Proficient in Microsoft Office Suite
Excellent communication skills (written and verbal)