Field Support Manager - Semiconductor Equipment

KLA

Austin, TX, USA
Base: $98,200.00 - $166,900.00 annually; bonus/equ...
Proven people leadership experience with direct reports
Strategic mindset with strong business and customer focus
Experience working effectively in matrixed organizations
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem investing 15% of sales back into R&D

Job Summary

  • KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem investing 15% of sales back into R&D.
  • The role involves building trusted partnerships with customer stakeholders, driving satisfaction, and owning site escalations and safety events.
  • Employees are eligible for benefits including medical, dental, vision, life insurance, 401(K) matching, and tuition reimbursement programs.

Matching Summary

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem investing 15% of sales back into R&D.

Salary

Base: $98,200.00 - $166,900.00 Annually; Bonus/Equity: Participation in performance incentive programs; Benefits: Medical, dental, vision, life, 401(K), ESPP, tuition reimbursement

Skills & Requirements

Must-have

  • Proven people leadership experience with direct reports
  • Strategic mindset with strong business and customer focus
  • Experience working effectively in matrixed organizations
  • Proficiency with PowerPoint, Excel, SAP tools

Nice-to-have

  • Background in semiconductor or advanced manufacturing preferred
  • Preference for candidates local to Austin, TX
  • Track record of driving process improvement while meeting P&L goals

Key Requirements

  • Master's degree with 2+ years of experience OR Bachelor's degree in technical field with 3+ years
  • Excellent written, verbal, and presentation communication skills
  • Strong influence, negotiation, and stakeholder-management skills

Work Rights

Not specified

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