Guest Service Officer

Four Seasons Hotels & Resorts

Sydney, Australia
Exceptional customer service
Seamless check-in and check-out
Addressing guest requests
Four Seasons is powered by our people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by our people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • As a Guest Service Officer, you will be the first and last point of contact for guests, ensuring a seamless and memorable stay through heartfelt welcomes and efficient service.
  • We offer competitive wages, comprehensive benefits, excellent training, complimentary accommodation, and employee meals, valuing our team members' well-being and professional growth.

Matching Summary

Four Seasons is powered by our people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Seamless check-in and check-out
  • Addressing guest requests
  • Hotel operations knowledge
  • Fast-paced environments

Nice-to-have

  • Genuine desire to enhance stay
  • Warm and welcoming individual
  • Natural gift for engaging conversation
  • Humanity and generosity

Key Requirements

  • Previous front desk or guest service experience
  • Excellent verbal and written communication skills
  • Ability to work a rotating roster
  • Proficiency in OPERA system is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter