Aog Structure End To End Leader - Customer Care Centre (m/f)

KID-Systeme

Toulouse, France
24/7 technical support
End to end solutions delivery
Urgent situations management
You will be accountable for the delivery of End to End solutions in urgent situations experienced by worldwide Airbus customers

Job Summary

  • You will be accountable for the delivery of End to End solutions in urgent situations experienced by worldwide Airbus customers.
  • You are part of a team that provides technical support on a 24/7 basis with an 8 weeks rotation working pattern.
  • Airbus supports your personal growth with customized development solutions and offers great upskilling opportunities.

Matching Summary

You will be accountable for the delivery of End to End solutions in urgent situations experienced by worldwide Airbus customers.

Skills & Requirements

Must-have

  • 24/7 technical support
  • End to End solutions delivery
  • urgent situations management
  • Airbus Aircraft structure knowledge
  • customer communication
  • shift pattern working

Nice-to-have

  • adaptable and flexible
  • tenacious team player
  • customer-focused approach
  • continuous improvement mindset

Key Requirements

  • Proven experience in customer-facing roles
  • Ability to work in a 24/7 shift pattern
  • Airline maintenance/engineering experience
  • RTE delegation experience

Work Rights

Not specified

Tailored Resume

Cover Letter