Senior Associate Servicenow - Cloud & Infrastructure Operations

PwC

Not specified
Servicenow implementation and transformations
Itil 4 and cobit frameworks knowledge
Cloud platforms aws azure gcp experience
PwC is seeking a Senior Associate for their ServiceNow - Cloud & Infrastructure Operations team, focusing on optimizing operational efficiency through consulting services for business applications. The ideal candidate will have strong technical expertise in ServiceNow and related tools, along with effective relationship management skills

Job Summary

  • This role involves consulting services to help clients optimize operational efficiency through ServiceNow software implementation and support.
  • Candidates will be expected to build meaningful client connections while managing teams and delivering quality in increasingly complex situations.
  • The position requires deep technical expertise in cloud platforms, observability tools, and the ability to anticipate team and client needs.

Matching Summary

Match Score: 85

PwC is seeking a Senior Associate for their ServiceNow - Cloud & Infrastructure Operations team, focusing on optimizing operational efficiency through consulting services for business applications. The ideal candidate will have strong technical expertise in ServiceNow and related tools, along with effective relationship management skills.

Skills & Requirements

Must-have

  • ServiceNow implementation and transformations
  • ITIL 4 and COBIT frameworks knowledge
  • Cloud platforms AWS Azure GCP experience
  • DevSecOps transformation experience
  • Cloud discovery and tagging integration

Nice-to-have

  • Ability to navigate complex ambiguous situations
  • Strong client relationship building skills
  • Experience re-engineering IT governance frameworks
  • Critical thinking for complex concept breakdown
  • Data interpretation for strategic insights

Key Requirements

  • ServiceNow certifications preferred
  • ITIL 4 certification preferred
  • Cloud provider certifications (AWS/Azure/GCP) preferred
  • FinOps Certified Practitioner preferred
  • BMC Helix or Jira Service Management experience

Work Rights

Not specified

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