Front Desk Manager

Pyramid Global Hospitality

Miami, Florida, US
Not specified; not specified; comprehensive benefi...
3-5 years front office leadership experience
Strong pms system knowledge required
Opera pms preferred for operations
Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing

Job Summary

  • Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
  • The role involves leading daily Front Office operations to ensure a seamless, welcoming, and professional guest experience while handling escalations promptly.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid time off, on-site wellness programs, and unique perks like employee rates.

Matching Summary

Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

Salary

Not specified; Not specified; Comprehensive benefits package including health insurance and retirement plans

Skills & Requirements

Must-have

  • 3-5 years Front Office leadership experience
  • Strong PMS system knowledge required
  • Opera PMS preferred for operations
  • Lead teams in high-volume environment
  • Manage guest escalations effectively

Nice-to-have

  • Resort or luxury hospitality experience
  • Experience managing union workforces
  • Familiarity with Pyramid Global standards
  • Multi-outlet operational experience
  • Passion for creating memorable experiences

Key Requirements

  • Minimum 3-5 years Front Office leadership experience
  • Required PMS experience with Opera preferred
  • Ability to work flexible schedules including weekends

Work Rights

Not specified

Tailored Resume

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