Troubleshooter Assistant Engineer, Non KONE Equipment

KONE PTE LTD

Singapore
Not specified (likely hybrid or partially onsite due to the nature of technical support roles)
Diploma in engineering or relevant field
It literacy required
Willingness to travel
KONE PTE LTD is seeking a Troubleshooter Assistant Engineer to provide technical support for maintenance technicians and oversee the performance of the technical help desk team. The role emphasizes customer service, safety, and collaboration within a dynamic global organization

Job Summary

  • This role provides 24/7 remote technical support to maintenance technicians for identifying root causes and corrective solutions.
  • The position involves configuring and repairing KRM devices while collaborating with the Operations Center to ensure safety compliance.
  • KONE offers career progression within a global organization, comprehensive learning programs, and a lively working environment.

Matching Summary

Match Score: 85

KONE PTE LTD is seeking a Troubleshooter Assistant Engineer to provide technical support for maintenance technicians and oversee the performance of the technical help desk team. The role emphasizes customer service, safety, and collaboration within a dynamic global organization.

Skills & Requirements

Must-have

  • Diploma in Engineering or relevant field
  • IT literacy required
  • Willingness to travel
  • 24/7 remote support capability
  • Root cause analysis skills

Nice-to-have

  • Knowledge of KONE products
  • Customer service mindset
  • Teamwork orientation
  • Experience with non-KONE equipment

Key Requirements

  • Diploma in Engineering or equivalent
  • IT literacy proficiency
  • Flexibility for travel

Work Rights

Not specified

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