Customer Success Manager

London Stock Exchange Group (LSEG)

Information technology experience in data processing or software programming
Strong understanding of financial markets and economic data
Expertise in financial systems supporting alpha generation
This post-sales role focuses on executing a defined Customer Success strategy to drive commercial value creation through the adoption of LSEG solutions

Job Summary

  • This post-sales role focuses on executing a defined Customer Success strategy to drive commercial value creation through the adoption of LSEG solutions.
  • The position requires interpreting usage information to mitigate cancellations for at-risk customers and identifying opportunities for revenue optimization.
  • LSEG offers a collaborative culture with tailored benefits including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

Matching Summary

This post-sales role focuses on executing a defined Customer Success strategy to drive commercial value creation through the adoption of LSEG solutions.

Skills & Requirements

Must-have

  • Information technology experience in data processing or software programming
  • Strong understanding of financial markets and economic data
  • Expertise in financial systems supporting alpha generation
  • Proficiency in spoken and written Japanese and English
  • Bachelor degree required

Nice-to-have

  • Industry qualifications such as CFA or FRM
  • Passion for financial technology
  • Quick learner with strong interpersonal skills
  • Experience collaborating with domain specialists

Key Requirements

  • Bachelor degree in computer engineering, data processing, or quantitative analytics
  • Fluency in Japanese and English languages
  • CFA or FRM industry qualifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter