Customer Banking Specialist - Kojonup (full Time)

Markham Bank

Kojonup, Australia
Build personal connection with customers
Respond to customers' transactional needs
Complete financial health checks
You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re interested in hearing from people who have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.

Matching Summary

You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • build personal connection with customers
  • respond to customers' transactional needs
  • complete Financial Health Checks
  • process applications for personal loans
  • adhere to Bank's processes and procedures
  • capture customer feedback and drive improvement

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture for customers
  • genuine passion for the customer
  • participate in community events

Key Requirements

  • Must be available to cover predetermined rosters
  • Must be able to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter