Production Support Client Specialist

Tnzi

Not specified (potentially hybrid or onsite based on typical roles in this field).
Issue management for clients
Collaboration with production support team
Oversight of key kpis
The Production Support Client Specialist role at Tnzi focuses on providing application support for FNZ's business, ensuring robust service delivery to clients while managing issues in a high-pressure environment. The ideal candidate should possess experience in application support, a strong analytical mindset, and excellent communication skills

Job Summary

  • This role is responsible for day-to-day client engagement and issue management.
  • Close collaboration with service managers ensures high-quality service delivery.
  • FNZ empowers nearly 30 million people to invest in their future.

Matching Summary

Match Score: 85

The Production Support Client Specialist role at Tnzi focuses on providing application support for FNZ's business, ensuring robust service delivery to clients while managing issues in a high-pressure environment. The ideal candidate should possess experience in application support, a strong analytical mindset, and excellent communication skills.

Skills & Requirements

Must-have

  • issue management for clients
  • collaboration with production support team
  • oversight of Key KPIs

Nice-to-have

  • passion for innovative solutions
  • strong analytical thinking
  • ability to work in high-pressure environment

Key Requirements

  • previous experience in application support
  • university degree qualified (2.1) or equivalent

Work Rights

Not specified

Tailored Resume

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