Senior Associate – Talent Lifecycle Delivery Services - Elmac Region (hr Shared Services)

Amgen

Lisbon, Portugal
**
Hire-to-retire (h2r) processes
Workday and servicenow
Tiered service delivery model
** Amgen is seeking a Senior Associate for Talent Lifecycle Delivery Services in Lisbon, Portugal, to support HR operations across the ELMAC region. The role involves managing complex HR cases, overseeing Hire-to-Retire processes, and collaborating with various HR functions to enhance service delivery and operational efficiency. **

Job Summary

  • Join the HR Talent Lifecycle Service Delivery team in Lisbon, supporting HR service delivery across the ELMAC region.
  • Manage and resolve complex Tier 1 escalations, execute HR transactions, and ensure data accuracy within Workday and related HR systems.
  • Amgen offers vast opportunities for learning and development, a diverse and inclusive community, and a generous Total Rewards Plan.

Matching Summary

Match Score: 75

** Amgen is seeking a Senior Associate for Talent Lifecycle Delivery Services in Lisbon, Portugal, to support HR operations across the ELMAC region. The role involves managing complex HR cases, overseeing Hire-to-Retire processes, and collaborating with various HR functions to enhance service delivery and operational efficiency. **

Skills & Requirements

Must-have

  • Hire-to-Retire (H2R) processes
  • Workday and ServiceNow
  • Tiered service delivery model

Nice-to-have

  • Strong service orientation
  • Collaborative mindset
  • Digital & systems proficiency

Key Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • 4-6 years of experience in HR Operations, HR Shared Services, or HR Service Delivery
  • Proven experience managing complex HR cases across multiple countries
  • Hands-on experience with Workday and ServiceNow
  • Solid understanding of HR data governance and compliance standards

Work Rights

Not specified

Tailored Resume

Cover Letter