It Support Specialist

Temporaltechnologies

Atlanta, GA, United States
$105,000 - $120,000 py
On-site
Macos and windows endpoint support
Saas tool support (google workspace, okta, slack, zoom)
On-site office support
Provide hands-on, in-person support for the Atlanta office in the Cumberland neighborhood, while also partnering with distributed teams to support employees remotely

Job Summary

  • Provide hands-on, in-person support for the Atlanta office in the Cumberland neighborhood, while also partnering with distributed teams to support employees remotely.
  • Triage, prioritize, and resolve incoming IT support requests with a strong focus on employee experience, and own on-site support for the Atlanta office.
  • The estimated pay range for this role is $105,000 - $120,000, and the role is eligible to participate in Temporal’s equity plan.

Matching Summary

Provide hands-on, in-person support for the Atlanta office in the Cumberland neighborhood, while also partnering with distributed teams to support employees remotely.

Salary

$105,000 - $120,000

Skills & Requirements

Must-have

  • macOS and Windows endpoint support
  • SaaS tool support (Google Workspace, Okta, Slack, Zoom)
  • On-site office support
  • Conference room A/V support
  • Employee lifecycle tasks
  • Hardware procurement lifecycle

Nice-to-have

  • device management tooling experience
  • identity and access management workflows
  • scripting or automation experience
  • supporting executives

Key Requirements

  • 3+ years of experience in IT Support / IT Operations
  • Strong working knowledge of macOS and Windows
  • Experience supporting a modern SaaS stack
  • Comfortable providing in-person support

Work Rights

Not specified

Tailored Resume

Cover Letter