Client Service Representative Medical Laboratory Technician

Advocate Health

Base: $20.15 - $30.25 ph; bonus/equity: not specif...
**
Medical laboratory technician certification
Associate's degree in clinical laboratory sciences
Telephone communication skills
** Advocate Health is seeking a Client Service Representative Medical Laboratory Technician to coordinate laboratory client services, manage communication, and ensure quality service and reporting. The position requires an Associate's Degree in Clinical Laboratory Sciences and a Medical Laboratory Technician certification to be obtained within a year, with no prior experience necessary. **

Job Summary

  • The role involves coordinating telephone communications for the laboratory and ensuring rapid resolution of client complaints.
  • Incumbents must utilize technical training to evaluate new test assay requests and report critical patient results to medical staff.
  • Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, and educational assistance.

Matching Summary

Match Score: 75

** Advocate Health is seeking a Client Service Representative Medical Laboratory Technician to coordinate laboratory client services, manage communication, and ensure quality service and reporting. The position requires an Associate's Degree in Clinical Laboratory Sciences and a Medical Laboratory Technician certification to be obtained within a year, with no prior experience necessary. **

Salary

Base: $20.15 - $30.25 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, retirement match, and paid time off

Skills & Requirements

Must-have

  • Medical Laboratory Technician certification
  • Associate's Degree in Clinical Laboratory Sciences
  • Telephone communication skills
  • Critical patient result reporting
  • Specimen pickup coordination

Nice-to-have

  • Strong decision-making skills
  • Ability to handle high stress
  • Knowledge of laboratory databases
  • Client service policy development experience

Key Requirements

  • MLT certification from ASCP BOC within 1 year
  • Associate's Degree in Clinical Laboratory Sciences
  • No prior experience required

Work Rights

Not specified

Tailored Resume

Cover Letter