Director, Customer Value

Adobe

Base: $218,100 - $363,500 annually (varies by loca...
C-level executive relationship management
Post-sales customer lifecycle ownership
Roi and tco presentation development
The role serves as the primary liaison for customer leadership and partners with C-level executives at strategic accounts to ensure digital transformation goals are met

Job Summary

  • The role serves as the primary liaison for customer leadership and partners with C-level executives at strategic accounts to ensure digital transformation goals are met.
  • Candidates must develop compelling executive-ready presentations on return on investment and total cost of ownership to drive value realization discussions.
  • Adobe offers a comprehensive culture where employees are empowered to make an impact with competitive compensation including base salary and annual incentives.

Matching Summary

The role serves as the primary liaison for customer leadership and partners with C-level executives at strategic accounts to ensure digital transformation goals are met.

Salary

Base: $218,100 - $363,500 annually (varies by location); Bonus/Equity: Short-term incentives via Annual Incentive Plan; Benefits: Comprehensive benefits programs offered

Skills & Requirements

Must-have

  • C-level executive relationship management
  • Post-sales customer lifecycle ownership
  • ROI and TCO presentation development
  • Digital transformation strategy execution
  • Cross-functional team collaboration

Nice-to-have

  • Strong executive presence and communication
  • Self-starter in fast-paced environments
  • Passion for AI and digital marketing
  • Experience with organizational change management
  • Ability to build customer advocacy programs

Key Requirements

  • Extensive experience in digital transformation or value consulting
  • Track record of driving business results through customer engagement
  • Working knowledge of Data Engineering, Personalization, and Customer Insights

Work Rights

Not specified

Tailored Resume

Cover Letter