Customer Service Agents In Greek And English

Concentrix

Tirana, Albania
On-site
Handle inbound calls, chat, or email
Resolve customer issues and complaints
Maintain professionalism with clients
Concentrix is seeking Customer Service Agents fluent in both Greek and English for their Tirana, Albania location. The role involves providing support to customers via various communication channels and requires strong problem-solving skills and a customer-focused attitude

Job Summary

  • The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • We’re currently looking for Customer Service Agents in Greek and English.
  • Join our new team of game-changers in Tirana!

Matching Summary

Match Score: 85

Concentrix is seeking Customer Service Agents fluent in both Greek and English for their Tirana, Albania location. The role involves providing support to customers via various communication channels and requires strong problem-solving skills and a customer-focused attitude.

Skills & Requirements

Must-have

  • Handle inbound calls, chat, or email
  • Resolve customer issues and complaints
  • Maintain professionalism with clients
  • Use CRM tools and related software
  • Fast typing speed (minimum 30 WPM)

Nice-to-have

  • Customer focus, empathy, and attention to detail
  • Ability to handle stressful situations
  • Cooperate with team leaders and colleagues
  • Share information and best practices

Key Requirements

  • High School Diploma
  • Fluent in Greek and English

Work Rights

Not specified

Tailored Resume

Cover Letter