The Infrastructure Quality Manager is accountable for delivering and maintaining superior infrastructure quality across multiple towers while managing and coordinating diverse infrastructure leads
Job Summary
The Infrastructure Quality Manager is accountable for delivering and maintaining superior infrastructure quality across multiple towers while managing and coordinating diverse infrastructure leads.
This role involves active participation in incident and change management forums, optimizing delivery processes, managing vendor relationships, and overseeing testing quality outcomes for Infrastructure and Info Security Changes.
Northern Trust offers a flexible and collaborative work culture within a financially strong and stable Fortune 500 company committed to community service and continuous employee growth.
Matching Summary
The Infrastructure Quality Manager is accountable for delivering and maintaining superior infrastructure quality across multiple towers while managing and coordinating diverse infrastructure leads.
Skills & Requirements
Must-have
infrastructure quality assurance
infrastructure testing methodologies
management of distributed and offshore teams
incident and change management
ITIL and SDLC processes
vendor management and resource allocation
testing tools including ADO and SCOM
Nice-to-have
banking and financial services tools experience
collaborative team player
innovative and continuous improvement mindset
customer-centric approach
mentorship and leadership skills
proficient in Microsoft Office tools
experience with DevOps pipelines
Key Requirements
Minimum 14+ years infrastructure testing experience
Minimum 5 years practical experience with specified tools
Bachelor's degree or equivalency in STEM preferred