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Salesforce is seeking a Service Delivery Director to lead professional services and customer success operations in the Middle East, specifically in the UAE or KSA. The ideal candidate will have extensive experience in managing delivery operations, a strong understanding of the regional market, and a proven track record in technology project management.
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Job Summary
This senior leadership role is responsible for driving delivery excellence, growing a high-performing team, and ensuring customers achieve measurable outcomes from their investments.
Build trusted, executive-level relationships with key customers and partners across the GCC and broader Middle East.
Lead, mentor, and grow a diverse team of project managers, consultants, and delivery professionals.
Matching Summary
Match Score: 75
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Salesforce is seeking a Service Delivery Director to lead professional services and customer success operations in the Middle East, specifically in the UAE or KSA. The ideal candidate will have extensive experience in managing delivery operations, a strong understanding of the regional market, and a proven track record in technology project management.
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Skills & Requirements
Must-have
end-to-end service delivery
regional delivery strategy
delivery methodologies
executive-level relationships
escalation point for challenges
support business development
lead, mentor, and grow team
customer obsession culture
go-to-market strategies
Nice-to-have
digital transformation programs
building delivery practices
inclusive, high-performing teams
Key Requirements
12+ years experience in professional services, consulting, or technology delivery
5+ years in senior leadership or director-level role
Proven track record of delivering large-scale technology projects
Experience operating in the Middle East market
Bachelor's degree required
PMP, PRINCE2, or equivalent certification preferred