Principal Customer Engagement Specialist - Digital Technologies

Medtronic Diabetes

North East Region, United States
Base: $112,000.00 - $168,000.00; bonus/equity: eli...
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Valid driver's license required
75%+ travel within north east region
Bachelor's degree with 7+ years experience
** Medtronic Diabetes is seeking a Principal Customer Engagement Specialist to enhance customer success through the implementation of digital technologies in the healthcare sector. This remote position requires a proactive individual with strong project management and communication skills, as well as the ability to manage customer relationships and drive engagement strategies. **

Job Summary

  • This role involves monitoring account health post Go-live and executing action plans to increase adoption of the Touch Surgery Ecosystem.
  • The position requires collaborating with sales, product, and engineering teams to drive customer satisfaction and retention across the US market.
  • Medtronic offers a competitive salary range of $112,000 to $168,000 along with comprehensive benefits including health insurance and 401(k) matching.

Matching Summary

Match Score: 75

** Medtronic Diabetes is seeking a Principal Customer Engagement Specialist to enhance customer success through the implementation of digital technologies in the healthcare sector. This remote position requires a proactive individual with strong project management and communication skills, as well as the ability to manage customer relationships and drive engagement strategies. **

Salary

Base: $112,000.00 - $168,000.00; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Health, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Valid driver's license required
  • 75%+ travel within North East Region
  • Bachelor's degree with 7+ years experience
  • Strong project management skills
  • Ability to influence clinical stakeholders

Nice-to-have

  • Previous customer success or account management experience
  • Experience in Operating Room environment
  • Business acumen and commercial mindset
  • Data analysis and insights generation
  • Positive attitude and adaptability

Key Requirements

  • Bachelor's Degree with 7+ years relevant experience
  • Advanced degree with 5+ years relevant experience
  • Valid driver's license
  • Reside within the North East Region territory
  • US work authorization at time of hire

Work Rights

Unrestricted US work authorization required for roles below Principal level

Sponsorship: available

Tailored Resume

Cover Letter