Benefits Operations - Team Lead

Mercer

Philippines
Hybrid
Manage a team for billing delivery
Ensure timely client billing
Oversee operational work streams
Manage a team to ensure the appropriate delivery of Billing Management

Job Summary

  • Manage a team to ensure the appropriate delivery of Billing Management.
  • Ensure that monthly New Business and Renewals are sent to clients within SLA and send to appropriate teams for revenue recognition and revenue collection.
  • Oversees and makes recommendations about employment related matters; Identifies staffing needs, prepares job descriptions, and provides feedback and developmental guidance.

Matching Summary

Manage a team to ensure the appropriate delivery of Billing Management.

Skills & Requirements

Must-have

  • Manage a team for billing delivery
  • Ensure timely client billing
  • Oversee operational work streams
  • Develop standardized operations procedures

Nice-to-have

  • Career growth and acceleration
  • Exposure to learning avenues
  • Client management experience

Key Requirements

  • 3-5 years post-qualification experience
  • Operations experience
  • Benefits Operations experience
  • Collections department environment experience
  • Credit Management experience
  • Supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter