Care Coordinator

PetVet Care Centers

Baltimore, MD, United States
Base: $15-$18 usd ph; bonus/equity: not specified;...
On-site
Excellent customer service skills
Ability to manage high-stress situations
Experience with practice management software
The Care Coordinator contributes to the success of a high-performing organization committed to delivering superior care and exceptional service

Job Summary

  • The Care Coordinator contributes to the success of a high-performing organization committed to delivering superior care and exceptional service.
  • Key responsibilities include managing lobby flow, addressing concerns, calming distressed owners, and scheduling appointments.
  • Benefits include medical, dental, and vision insurance, paid parental leave, and a 401(k) with discretionary contribution.

Matching Summary

The Care Coordinator contributes to the success of a high-performing organization committed to delivering superior care and exceptional service.

Salary

Base: $15-$18 USD per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), pet discounts

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Ability to manage high-stress situations
  • Experience with practice management software

Nice-to-have

  • Previous customer service experience preferred
  • Willingness to work evenings and weekends
  • Open to training for team members

Key Requirements

  • Open to training team members
  • Preferably has experience in customer service

Work Rights

Not specified

Tailored Resume

Cover Letter