Service Manager - Ai, Risk And Information Analytics

224

Unknown, NL
Salary tailored to qualities + experience; 13th mo...
Hybrid
Power bi dashboard creation and data modeling
Power apps and power automate workflow automation
Generative ai enablement with copilot and agents
The Service Manager role at ING focuses on enhancing Non-Financial Risk operations through data analytics and AI-driven solutions. Candidates should possess strong skills in Power BI, Power Apps, and Generative AI, along with a collaborative mindset to engage with various stakeholders

Job Summary

  • This role enables data-, analytics-, and AI-driven Non-Financial Risk steering across ING Netherlands through dashboards and automation.
  • You will own and continuously improve risk information services by translating complex risk data into clear visualizations and automated solutions.
  • The position offers a hybrid working model, competitive salary, and benefits including individual leave, diversity leave, and an 8% holiday payment.

Matching Summary

Match Score: 85

The Service Manager role at ING focuses on enhancing Non-Financial Risk operations through data analytics and AI-driven solutions. Candidates should possess strong skills in Power BI, Power Apps, and Generative AI, along with a collaborative mindset to engage with various stakeholders.

Salary

Salary tailored to qualities and experience; 13th month salary; 8% Holiday payment

Skills & Requirements

Must-have

  • Power BI dashboard creation and data modeling
  • Power Apps and Power Automate workflow automation
  • Generative AI enablement with Copilot and agents
  • Non-Financial Risk (NFR) operational awareness
  • Stakeholder management across COO and ING Netherlands

Nice-to-have

  • Data engineering knowledge for NFR steering
  • Experience in agile environment working with diverse teams
  • Ability to translate complex risk data into insights
  • Strong interpersonal skills in international context
  • Proactive approach to continuous improvement

Key Requirements

  • Bachelor's degree required
  • Minimum 5 years of relevant experience in banking or financial industry
  • Hands-on experience with Power Platform tools
  • Demonstrated expertise applying Generative AI to automate workflows

Work Rights

Not specified

Tailored Resume

Cover Letter