Bi-lingual Pharmacy Tech Support/call Center Rep (work From Home)

IQVIA UK

US
$18.00 ph
Fully remote
Pharmacy support call center
Payment assistance solutions
Co-pay cards and vouchers
IQVIA UK is seeking a Bi-lingual Pharmacy Support Call Center Representative for a remote, contract role. The position involves providing payment assistance solutions and support for patients, pharmacies, and medical professionals

Job Summary

  • Provide payment assistance solutions such as co-pay cards or vouchers to patients in need of available therapies.
  • Field requests including card activation, program eligibility, explanation of program benefits, and troubleshooting submission rejections.
  • This is a 100% remote contract role with the opportunity to be converted to a full-time IQVIA employee.

Matching Summary

Match Score: 85

IQVIA UK is seeking a Bi-lingual Pharmacy Support Call Center Representative for a remote, contract role. The position involves providing payment assistance solutions and support for patients, pharmacies, and medical professionals.

Salary

$18.00 per hour

Skills & Requirements

Must-have

  • Pharmacy support call center
  • Payment assistance solutions
  • Co-pay cards and vouchers
  • Program eligibility explanation
  • Submission rejection troubleshooting

Nice-to-have

  • Customer request via telephone
  • Problem resolution assessment
  • Operational challenge recognition

Key Requirements

  • High School Diploma or equivalent
  • Pharmacy Technician experience
  • HIPAA certified
  • 3+ years call center experience
  • Bi-lingual (English/Spanish)

Work Rights

Not specified

Tailored Resume

Cover Letter