Patient Service Representative I Hospital - Pt 1500-2330 Mt. Island
Advocate Health
Mountain Island, NC, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Create electronic health records
Verify demographic and insurance information
Collect co-pays and patient responsibilities
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team
Job Summary
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
Discusses and collects co-pays and other out-of-pocket patient responsibilities, obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints.
Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.
Matching Summary
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
Salary
Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: No
Skills & Requirements
Must-have
Create electronic health records
Verify demographic and insurance information
Collect co-pays and patient responsibilities
Maintain patient confidentiality (HIPAA)
Understand insurance basics
Handle high workloads and interruptions
Demonstrate excellent customer service
Nice-to-have
Service recovery skills
Independent thinking and problem-solving
Act as a resource to other staff
Key Requirements
High School Graduate
No prior experience required
HIPAA-compliant
Familiarity with government regulations (EMTALA, Medicare, etc.)