Automotive Service Manager

Subaru of Sterling

Sterling, US
Lead and develop service team
Drive customer retention
Monitor key performance metrics
Lead and develop a team of advisors, technicians, and support staff

Job Summary

  • Lead and develop a team of advisors, technicians, and support staff.
  • Monitor and improve key performance metrics (ELR, CP/RO, hours per RO, CSI, warranty performance).
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Lead and develop a team of advisors, technicians, and support staff.

Skills & Requirements

Must-have

  • Lead and develop service team
  • Drive customer retention
  • Monitor key performance metrics
  • Maintain manufacturer compliance
  • Oversee shop productivity
  • Fixed operations financials

Nice-to-have

  • Balancing accountability and development
  • Professional presence for premium brand

Key Requirements

  • Proven experience as Service Manager
  • High-line or luxury dealership experience
  • Manufacturer warranty processes knowledge
  • Exceptional CSI scores experience
  • Managing advanced diagnostic teams
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter