The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction
Job Summary
The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction.
Conduct business value analyses to demonstrate ROI and financial impact, and develop and deliver Executive Quarterly Business Reviews (EQBRs) featuring value realized analyses.
CrowdStrike offers market-leading compensation and equity awards, comprehensive wellness programs, competitive vacation and holidays, and professional development opportunities.
Matching Summary
The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction.
Skills & Requirements
Must-have
Customer onboarding and activation
Platform value realization
Falcon Flex adoption and growth
Executive Business Reviews (EQBRs)
Customer success planning
Cross-sell/upsell enablement
Nice-to-have
Limitless passion and innovation
Fanatical customer commitment
Consultative effectiveness and trust
Leadership on account set
Key Requirements
Minimum 8+ years of professional experience
BA/BS or equivalent educational background
Strong financial acumen and ROI calculation
Experience with flexible licensing models
Proven track record managing complex relationships