Base: $17.71 - $25.28phly; bonus/equity: not speci...
Fully remote
Epic billing systems expertise
Customer service in healthcare collections
Knowledge of medical billing and insurance
Mass General Brigham is a not-for-profit organization supporting patient care, research, teaching, and community service with a focus on exceptional care and groundbreaking medical discoveries
Job Summary
Mass General Brigham is a not-for-profit organization supporting patient care, research, teaching, and community service with a focus on exceptional care and groundbreaking medical discoveries.
The primary goal of the Patient Billing Solutions team is to resolve guarantor concerns by providing excellent customer service that enhances their overall experience with Mass General Brigham.
The role offers a remote work opportunity with comprehensive benefits, career advancement, and a supportive team environment emphasizing ethical conduct and integrity.
Matching Summary
Mass General Brigham is a not-for-profit organization supporting patient care, research, teaching, and community service with a focus on exceptional care and groundbreaking medical discoveries.
Salary
Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and recognition programs
Skills & Requirements
Must-have
Epic billing systems expertise
Customer service in healthcare collections
Knowledge of medical billing and insurance
HIPAA privacy compliance
Use of CRM and automated call systems
Payment plan management
Nice-to-have
Bilingual Spanish/English
Problem-solving skills
Team collaboration
Positive can-do attitude
Knowledge of MA collections regulations
Key Requirements
High School diploma or GED equivalent
1-3 years healthcare customer service or collections experience