Broadridge is seeking a motivated Endpoint Engineer to join their End User Support team, focusing on providing excellent technical support for a variety of endpoint technologies within a hybrid work environment. The ideal candidate should have at least two years of IT support experience and a strong knowledge of operating systems, networking fundamentals, and endpoint management tools
Job Summary
This role is responsible for supporting internal users across a wide range of endpoint technologies to ensure a seamless and secure user experience.
You will work in a collaborative and fun team providing high-quality technical support while maintaining strong security and compliance standards.
The position requires managing incidents via a ticketing system and collaborating with global teams to support users across different regions and time zones.
Matching Summary
Match Score: 85
Broadridge is seeking a motivated Endpoint Engineer to join their End User Support team, focusing on providing excellent technical support for a variety of endpoint technologies within a hybrid work environment. The ideal candidate should have at least two years of IT support experience and a strong knowledge of operating systems, networking fundamentals, and endpoint management tools.
Skills & Requirements
Must-have
Windows 10/11 and macOS support
Active Directory and Azure Entra ID
Microsoft Intune or JAMF experience
Network connectivity troubleshooting
Ticketing system and SLA management
Nice-to-have
Cisco networking environment knowledge
Mobile device iOS/Android support
Collaborative global team player
Proactive continuous improvement attitude
Strong customer service communication skills
Key Requirements
Minimum 2 years of experience in IT support or endpoint engineering
Hands-on experience with Active Directory and identity management
Solid understanding of security and compliance practices