Lead Services Specialist 1 - Customer Service Management

GE AEROSPACE

Taiwan
Base: $100,000.00 - 133,000.00usd annual; bonus/eq...
Fully remote
F110-ge-129 engine support
Customer site technical support
Maintenance planning and forecasting
The Lead Services Specialist – Field Service Representative (FSR) provides on-site technical support, training, and customer service to the Taiwan Air Force and contractor personnel on the operation, maintenance, and repair of F110-GE-129 engines and associated systems on the F-16 aircraft

Job Summary

  • The Lead Services Specialist – Field Service Representative (FSR) provides on-site technical support, training, and customer service to the Taiwan Air Force and contractor personnel on the operation, maintenance, and repair of F110-GE-129 engines and associated systems on the F-16 aircraft.
  • This role requires strong technical depth, customer focus, and the ability to work independently in an international environment, managing your own workload, travel, and budget while upholding unyielding compliance and integrity.
  • GE Aerospace offers comprehensive benefits and programs to support your health and wellbeing, including healthcare, retirement savings, and paid time off.

Matching Summary

The Lead Services Specialist – Field Service Representative (FSR) provides on-site technical support, training, and customer service to the Taiwan Air Force and contractor personnel on the operation, maintenance, and repair of F110-GE-129 engines and associated systems on the F-16 aircraft.

Salary

Base: $100,000.00 - 133,000.00USD Annual; Bonus/Equity: eligible for annual discretionary bonus; Benefits: comprehensive benefits and programs

Skills & Requirements

Must-have

  • F110-GE-129 engine support
  • customer site technical support
  • maintenance planning and forecasting
  • troubleshooting and repair guidance
  • on-site training delivery

Nice-to-have

  • strong customer interaction skills
  • ability to work independently
  • tact and diplomacy
  • project management experience

Key Requirements

  • Advanced experience in Services and Customer Service Management
  • Significant field service or maintenance experience
  • F110 engine experience (F110-GE-129 preferred)
  • Previous experience in Customer Service Management
  • Ability to obtain authorization for access to U.S. export-controlled information

Work Rights

Must be a U.S. Person (US Citizen, Lawful Permanent Resident, Asylee, or Refugee)

Tailored Resume

Cover Letter