Not specified; not specified; comprehensive total ...
7+ years international customer service voice experience
Disability claim adjudication expertise required
Evening/night rotational shift availability 5 pm to 6 am ist
The role requires a domain expert responsible for meeting contractual performance standards while delivering timely customer service across phone and web chat
Job Summary
The role requires a domain expert responsible for meeting contractual performance standards while delivering timely customer service across phone and web chat.
Candidates must possess at least eight years of work experience in international customer service with specific disability claim adjudication knowledge.
Alight offers a comprehensive total rewards package including health coverage, retirement plans, and opportunities for continuing education within a global organization.
Matching Summary
The role requires a domain expert responsible for meeting contractual performance standards while delivering timely customer service across phone and web chat.
Salary
Not specified; Not specified; Comprehensive total rewards package including health, retirement, and vacation
Skills & Requirements
Must-have
7+ years international customer service voice experience
Disability claim adjudication expertise required
Evening/night rotational shift availability 5 PM to 6 AM IST
Strong verbal and written communication skills
Root cause analysis of client performance issues
Nice-to-have
Knowledge of Absence platform systems
Ability to innovate for continuous process improvement