Abbott is seeking a Customer Services Supervisor for its Occupational Health team in Abingdon, UK. The role involves leading a team to ensure high-quality customer service while managing operational processes and performance metrics
Job Summary
The role involves leading a dedicated Customer Services team to ensure smooth day-to-day operations within Abbott's Occupational Health business.
Candidates will be responsible for monitoring KPIs, resolving challenges, and maintaining a culture of excellence in customer service.
Abbott offers career development opportunities within an international company recognized as one of the best places to work globally.
Matching Summary
Match Score: 85
Abbott is seeking a Customer Services Supervisor for its Occupational Health team in Abingdon, UK. The role involves leading a team to ensure high-quality customer service while managing operational processes and performance metrics.
Skills & Requirements
Must-have
5+ years supervising customer service team
Advanced Microsoft Office skills
Lead and inspire dedicated team
Monitor KPIs and resolve challenges
Manage day-to-day operational oversight
Nice-to-have
Experience in scientific or clinical environment
Proficiency with Salesforce and PowerBI
Passion for delivering exceptional customer experiences