Principal Platform Adoption Specialist

Jobgether

Alabama, US
On-site
Enterprise saas platform expertise
Customer-facing role
Driving adoption and enablement
This role is a senior customer-facing position focused on driving adoption, enablement, and long-term success for a leading enterprise SaaS platform

Job Summary

  • This role is a senior customer-facing position focused on driving adoption, enablement, and long-term success for a leading enterprise SaaS platform.
  • You will act as a trusted advisor to strategic customers, helping them maximize platform value through structured enablement, proactive guidance, and data-driven adoption strategies.
  • Working at the intersection of Customer Success, Product, and Professional Services, you will identify usage gaps, reduce churn risk, and ensure customers achieve measurable business outcomes.

Matching Summary

This role is a senior customer-facing position focused on driving adoption, enablement, and long-term success for a leading enterprise SaaS platform.

Skills & Requirements

Must-have

  • enterprise SaaS platform expertise
  • customer-facing role
  • driving adoption and enablement
  • proactive guidance
  • data-driven adoption strategies
  • technical platform expertise
  • consultative communication skills

Nice-to-have

  • trusted advisor to strategic customers
  • identify usage gaps
  • reduce churn risk
  • ensure measurable business outcomes
  • highly autonomous role
  • fast-paced, global environment
  • influence and initiative

Key Requirements

  • senior customer-facing position
  • strong blend of technical platform expertise
  • consultative communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter