Client Services Coordinator 1

JOHNSON CONTROLS

Base: $20-$25 hourly; bonus/equity: not specified;...
1-2 years of customer service experience
Strong excel and microsoft office skills
Excellent communication skills
This position is responsible for the scheduling and optimization of service work to ensure all customer commitments are met

Job Summary

  • This position is responsible for the scheduling and optimization of service work to ensure all customer commitments are met.
  • The scheduler will utilize automated functionality in Oracle (ACE) to assign service calls to optimal technicians based on skills, territories, and availability.
  • Johnson Controls offers competitive pay, comprehensive benefits including 401K and medical care, and a culture focused on employee wellbeing.

Matching Summary

This position is responsible for the scheduling and optimization of service work to ensure all customer commitments are met.

Salary

Base: $20-$25 hourly; Bonus/Equity: Not specified; Benefits: Comprehensive package including 401K, medical, dental, vision

Skills & Requirements

Must-have

  • 1-2 years of customer service experience
  • Strong Excel and Microsoft Office skills
  • Excellent communication skills

Nice-to-have

  • Associates or Bachelor's degree preferred
  • Experience with ACE/Oracle systems
  • Product knowledge of life safety equipment

Key Requirements

  • 1-2 years customer service experience
  • Strong organization skills
  • Comfortable working in fast-paced environment

Work Rights

Not specified

Tailored Resume

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