Customer Service Represntative

Rogers Animal Hospital

Allen Park, MI, United States
Manage multi-line phone systems
Schedule appointments accurately
Client and patient communication
Responsibilities include answering multi-line phone systems, scheduling appointments, and providing thorough client and patient communication

Job Summary

  • Responsibilities include answering multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.
  • The role requires managing a high volume of appointments and phone calls while maintaining consistent customer service standards and performing daily tasks with accuracy.
  • AmeriVet is committed to employee growth, development, well-being, and success, offering tailored development programs, competitive pay, and comprehensive benefits for full-time employees.

Matching Summary

Responsibilities include answering multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.

Skills & Requirements

Must-have

  • Manage multi-line phone systems
  • Schedule appointments accurately
  • Client and patient communication
  • High volume of calls and appointments
  • Accurate documentation of communications

Nice-to-have

  • Willingness to learn and grow
  • Strong work ethic
  • Supportive and collaborative environment
  • People-focused approach

Key Requirements

  • Minimum one year veterinary experience
  • Excellent phone etiquette and interpersonal skills
  • Strong attention to detail and organizational ability
  • Proficiency in Microsoft Office and basic computer applications
  • Ability to stand for 8-9 hour shift
  • Ability to lift up to 50 pounds unassisted

Work Rights

Not specified

Tailored Resume

Cover Letter