Sr. Operations Production Coordinator - Balancer Ii (essential Onsite)

EPX

Richmond, VA, United States
Base: $49,774 annually; bonus/equity: not specifie...
Onsite
Onsite work requirement
Check processing and balancing
Error identification and correction
The Evening Items Processing Senior Coordinator ensures day-to-day check processing is completed accurately and meets deadlines while exceeding service levels

Job Summary

  • The Evening Items Processing Senior Coordinator ensures day-to-day check processing is completed accurately and meets deadlines while exceeding service levels.
  • This role supports daily deposits and withdrawals by proactively identifying and correcting errors and balancing files to provide customers prompt and accurate access to funds.
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Matching Summary

The Evening Items Processing Senior Coordinator ensures day-to-day check processing is completed accurately and meets deadlines while exceeding service levels.

Salary

Base: $49,774 annually; Bonus/Equity: Not specified; Benefits: Comprehensive health, financial and other benefits

Skills & Requirements

Must-have

  • Onsite work requirement
  • Check processing and balancing
  • Error identification and correction
  • Regulatory compliance adherence
  • Customer transaction approval
  • Use of Google Suite or Microsoft Office

Nice-to-have

  • Training new associates
  • Independent decision making
  • Proactive operational issue identification
  • Customer experience focus

Key Requirements

  • High School Diploma or equivalent
  • 3+ years customer service or call center experience
  • 1+ year banking or financial industry experience
  • 1+ year experience with Google Suite or Microsoft Office
  • Must work onsite
  • No sponsorship available

Work Rights

Must be authorized to work in the US without sponsorship

Tailored Resume

Cover Letter