Hillcrest Patient Service Specialist Interview Day

Cleveland Clinic Health System

Mayfield Hts, US
Onsite
Deliver exceptional patient experience
Investigate and resolve patient issues
Create a welcoming environment
Cleveland Clinic Health System is hosting an onsite interview day for the Patient Service Specialist position at Hillcrest Hospital, aimed at providing exceptional patient experiences. Candidates with various backgrounds in customer service, patient registration, or insurance processing are encouraged to apply

Job Summary

  • Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
  • As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home.
  • This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic.

Matching Summary

Match Score: 85

Cleveland Clinic Health System is hosting an onsite interview day for the Patient Service Specialist position at Hillcrest Hospital, aimed at providing exceptional patient experiences. Candidates with various backgrounds in customer service, patient registration, or insurance processing are encouraged to apply.

Skills & Requirements

Must-have

  • Deliver exceptional patient experience
  • Investigate and resolve patient issues
  • Create a welcoming environment
  • Perform patient registration and scheduling
  • Enter and maintain confidential patient information
  • Recruit and educate patients on MyChart

Nice-to-have

  • Proactive 'Patients First' approach
  • Stellar patient interactions
  • Steppingstone to other roles

Key Requirements

  • High School Diploma/GED and two years of experience
  • Associate’s Degree and one year of experience
  • Bachelor’s Degree
  • Knowledge of medical terminology preferred

Work Rights

Not specified

Tailored Resume

Cover Letter