Globalization Partners is seeking a native Chinese-speaking Customer Success Manager to manage and enhance customer relationships across Greater China. This remote position focuses on driving customer engagement, retention, and expansion within a fast-growing market
Job Summary
This role is responsible for managing and growing customer relationships across Greater China with a focus on driving adoption of EOR hires.
The position requires conducting strategic business reviews and maintaining high levels of CSat and NPS to minimize churn.
Candidates will be accountable for revenue growth through expansion, cross-sell, and up-sell opportunities while acting as the voice of the customer.
Matching Summary
Match Score: 85
Globalization Partners is seeking a native Chinese-speaking Customer Success Manager to manage and enhance customer relationships across Greater China. This remote position focuses on driving customer engagement, retention, and expansion within a fast-growing market.