Sandvik Mining & Rock Solutions is seeking a Technical Support Specialist for Rotary Drills in Alachua, FL. The ideal candidate will have extensive technical experience and a strong customer service orientation, providing remote support and training on drilling equipment
Job Summary
Sandvik is a global engineering leader with over 41,000 employees worldwide and is ranked among Forbes’ Top 50 Global Employers.
The Technical Support Specialist will take ownership of rotary drills in the field, providing timely technical support, troubleshooting, commissioning, and training to global customers and frontline teams.
The company offers a competitive benefits package including health care coverage starting 30 days after hire, paid vacation with rollover, 401(k) contributions with matching, tuition reimbursement, and a diverse, inclusive workplace.
Matching Summary
Match Score: 85
Sandvik Mining & Rock Solutions is seeking a Technical Support Specialist for Rotary Drills in Alachua, FL. The ideal candidate will have extensive technical experience and a strong customer service orientation, providing remote support and training on drilling equipment.
Skills & Requirements
Must-have
Technical support for rotary drills
Troubleshoot mechanical and control systems
Software installation and calibration
Customer product issue resolution
Commissioning new product introductions
Deliver classroom and field training
Nice-to-have
Self-motivated and flexible
Strong communication and organization skills
Passion for innovation and collaboration
Ability to manage multiple projects
Inclusive and diverse workplace culture
Key Requirements
Minimum 10 years technical experience
At least 5 years with drilling equipment
Bachelor’s degree in mechanical or electrical engineering
Valid US work authorization and ability to travel globally