Our team ensures the optimal functioning of Ticketmaster's ticketing system by managing critical platforms, automating processes, analyzing key operational data, and providing specialized support to internal and global teams
Job Summary
Our team ensures the optimal functioning of Ticketmaster's ticketing system by managing critical platforms, automating processes, analyzing key operational data, and providing specialized support to internal and global teams.
As a Support Engineer, you will be responsible for ensuring the operational continuity of the sales system through process automation, specialized data handling, secure credential management, and timely incident resolution.
We are passionate about connecting people around the world with the live events they love and are committed to building an inclusive culture where everyone can be their authentic self.
Matching Summary
Our team ensures the optimal functioning of Ticketmaster's ticketing system by managing critical platforms, automating processes, analyzing key operational data, and providing specialized support to internal and global teams.
Skills & Requirements
Must-have
Python programming
SQL and MongoDB databases
Power BI data visualization
System monitoring experience
Handling confidential information
Nice-to-have
Collaboration with global teams
Integrity and reliability
Complex problem analysis
Proactive service delivery
Assertive technical communication
Learning new technologies
Key Requirements
2 years of experience in Python, C#, C++, and Java
3 years of experience in system management and project monitoring