Collections Manager

American International Group, Inc. (AIG)

Mexico City, Mexico
Collections department management
Review open accounts
Identify issues attributing to account delinquency
Collection Leader is responsible for overseeing and managing the collections department, review open accounts, identify issues attributing to account delinquency and discuss them with the line business manager

Job Summary

  • Collection Leader is responsible for overseeing and managing the collections department, review open accounts, identify issues attributing to account delinquency and discuss them with the line business manager.
  • This role is responsible for leading and managing collections team to ensure that the Company outstanding debts are collected efficiently and effectively.
  • At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Matching Summary

Collection Leader is responsible for overseeing and managing the collections department, review open accounts, identify issues attributing to account delinquency and discuss them with the line business manager.

Skills & Requirements

Must-have

  • collections department management
  • review open accounts
  • identify issues attributing to account delinquency
  • oversee local collections team
  • process controls
  • monthly KPIs on payment collections

Nice-to-have

  • strong customer service skills
  • client relationship building skills
  • interpersonal skill
  • adapt to change
  • work under pressure

Key Requirements

  • Minimum 5 years experience
  • Coordinator or similar position
  • Insurance companies experience
  • Advanced English level

Work Rights

Not specified

Tailored Resume

Cover Letter