Customer Success Manager (ca), Senior

Esusu

Remote, Canada
Base: cad 110,000 - 140,000 annually; bonus/equity...
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5 years experience in customer success
Track record of retaining accounts
Ability to work independently remotely
** Esusu is seeking a Senior Customer Success Manager to help drive client growth and retention in a remote position based in Canada. The ideal candidate will have a strong background in customer success or account management within the real estate or fintech sectors, and will play a key role in ensuring client satisfaction and service adoption. **

Job Summary

  • Esusu is revolutionizing financial health by facilitating credit access for millions of Americans who are currently credit invisible.
  • The role involves partnering with Account Executives to build growth strategies, ensuring efficient onboarding, and developing customized success plans for clients.
  • Employees receive a competitive salary between CAD 110,000 and 140,000 annually along with comprehensive benefits including private health coverage.

Matching Summary

Match Score: 75

** Esusu is seeking a Senior Customer Success Manager to help drive client growth and retention in a remote position based in Canada. The ideal candidate will have a strong background in customer success or account management within the real estate or fintech sectors, and will play a key role in ensuring client satisfaction and service adoption. **

Salary

Base: CAD 110,000 - 140,000 annually; Bonus/Equity: Not specified; Benefits: Comprehensive via Deel, Private health via Manulife, Pension, Employment insurance

Skills & Requirements

Must-have

  • 5 years experience in Customer Success
  • Track record of retaining accounts
  • Ability to work independently remotely

Nice-to-have

  • Experience in real estate or property management
  • Startup environment experience preferred
  • Proficiency with Jira and Salesforce tools

Key Requirements

  • 5 years experience in Customer Success or Account Management
  • Proven track record of account retention
  • Comfort working independently in a remote setting

Work Rights

Not specified

Tailored Resume

Cover Letter