Assistant Manager – User Operations

ISERIOUS PTE. LTD.

D01 Cecil, Marina, People’s Park, Raffles Place, 30 RAFFLES PLACE BNI TOWER 048622
Sgd 4,000 - 7,000 / monthly pm
**
CRM
Communication
Organizational pain-points
** ISERIOUS PTE. LTD. is seeking an Assistant Manager for User Operations to enhance the user experience of their global travel eSIM platform. The ideal candidate will have experience in user operations, customer service, and familiarity with AI tools to optimize workflows, with a strong emphasis on improving customer satisfaction and operational efficiency. **

Job Summary

  • About the Role We are looking for an Assistant Manager – User Operations to join our fast-growing global travel eSIM platform
  • This role is ideal for someone with experience in travel apps, eSIM apps, OTA platforms, or digital consumer products, who understands both user experience and customer service operations
  • You will be responsible for improving user experience, increasing repeat purchases, optimizing operational strategies, and acting as the bridge between users, operations, and the technical team

Matching Summary

Match Score: 75

** ISERIOUS PTE. LTD. is seeking an Assistant Manager for User Operations to enhance the user experience of their global travel eSIM platform. The ideal candidate will have experience in user operations, customer service, and familiarity with AI tools to optimize workflows, with a strong emphasis on improving customer satisfaction and operational efficiency. **

Salary

SGD 4,000 - 7,000 / Monthly

Skills & Requirements

Must-have

  • CRM
  • Communication
  • Organizational Pain-points
  • Customer Success
  • IT Operations

Nice-to-have

  • Sales Operations
  • SaaS
  • Customer Satisfaction
  • Mobile Telecommunications
  • Product Improvement
  • Workflow Solutions

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter